Category Archives: New Marketing

Seth Godin on Podtech.net

I read Small is the New Big by Seth Godin a couple months ago. It is a great read. Here, Seth talks with Jennifer Jones with Podtech, Via Jeremiah’s blog.

Posted in I heard it on a podcast, New Marketing, Social Web | Leave a comment

Circuit City in Second Life

Via Twice, Circuit City has opened a store in Second Life. The store was built for them by IBM. Bill McCorey senior VP and CIO of Circuit City:Our ultimate goal is to understand the implications of virtual …

Posted in Consumer Electronics, New Marketing | Leave a comment

Has Michael Richards hurt the Seinfeld Brand?

Posted in New Marketing | 4 Comments

Dave Winer on Money in Web 2.0

File under: new marketing, web 2.0, community marketing, blogging, long tail.

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Backchannel Story on the Zune Ad Spoof

The Zune advertising campaign and their “Welcome to the Social” tagline was just asking to be spoofed. I wanted to point out all of the painfully obvious messaging that their ads were trying to say to its target …

Posted in DRM Rant, New Marketing, Social Web, Uncategorized | 3 Comments

Companies will control their brand once they plan with social media feedback in mind

Jeremiah says that right now, customers own and define the brand using social media, user generated content, etc, and not the companies that are the brand. The key for a company to have more control over it’s brand …

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Customer Experience Management

Tom Foremski wrote about a new company called Interwoven that specializes in a new service they are calling Customer Experience Management with work-flow tools. Sounds like a great idea. It does seem a little buzzwordish, but it …

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Customer Service in a Web Democratized World

Via the Emergence Marketing blog, there is a great post by Irving Wladawsky-Berger of IBM on how great customer service will make or break a company thanks to the “word of mouth on steroids” that blogging and social media …

Posted in New Marketing, Product Support and Customer Service, Social Web | Leave a comment

Paid Posting is the New Splog

Jackie Huba wrote about a new “service” PRWeb is going to launch where they will play bloggers to write about a product or service. Her headline is “Evangelists work for free” (I like that). Coincedently, there is another …

Posted in Disruptive Business Models in Content, New Marketing, Social Web | Leave a comment

New Marketing Using Web 2.0 in 4 Steps

This is the most basic way to boil down new marketing and corporate blogging. The idea for this post came to me while listening to the latest episode of the Across The Sound podcast at about 20:13 to …

Posted in New Marketing, Product Support and Customer Service, Social Web, Web 2.0 | 3 Comments