(LinkedIn here)

I am Nick Dynice. I live in Long Beach, California. I work for Heavybag Media.

As a side project, myself and two partners are also working on a social networking web app that should launch soon. Stay subscribed to this blog and/or my Twitter to find out the latest developments.

I hope to move to the San Francisco Bay area in the near future.

On this blog I observe industry moves in web 2.0, social media, free culture, new music business models, innovation, consumer electronics industry policies, and customer service and give my opinion on what companies might do that will both be good for the bottom line and make customers happy. I love to read about companies that have customer service strategies that don’t suck, and give advice based on this.

I am a freelance analyst for Techdirt Insight Community and won an insight case with this post.

I have participated in Barcamp LA. I produce audio (for podcast productions), edit and produce music. I am trying to Learn Ruby on Rails. I was a member of the Audio Engineering Society. In 1992 I earned the rank of Eagle Scout in the Boy Scouts of America.

If I have recently added you on Twitter and you do not know me, it is because I read your blog and/or pay attention to what you say.

My favorite books are The Cluetrain Manifesto, Made to Stick, The Long Tail, The Wisdom of Crowds, Blue Ocean Strategies, The Starfish and the Spider, Naked Conversations, Creating Customer Evangelist, Get Back In the Box, The Ten Faces of Innovation (see a longer list here).

I produced drum and bass music for many years, along with other types of electronics music. I collect music gear and between my friend and I we have about 30 synths, samplers and drum machines. I stopped for a couple years and I am just now getting back into music production to dig into the 8bit sound. I graduated from Long Beach City College with a certificate in Recording Engineering. I worked in live sound reinforcement in small clubs.

I spent 7 years in customer service and technical support for Kenwood USA. I took pride in specializing in support of the difficult to use and poorly designed Kenwood Sovereign Entre aka MR-H1 and later networked receivers such as the terrible VRS-N8100, Kenwood HTB home theater systems (these were pretty good), navigation systems such as the KNA-DV2100, KNA-DV3100, and KNA-DV4100, and the “great if you are a computer geek” MusicKeg that was licensed from Phatnoise, the “kill all of Apple’s great UI” iPod adapter the KCA-IP500, and a slew of Sirius tuners.

The opinions expressed here are mine, and mine alone, and do not reflect the opinions of my past, current, or future employers.

E-mail me at nick at nsputnik dot com

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Photo credits: Pinguino Kolb’s camera/Flickr and Lisa Brewster behind the camera.