Monthly Archive for March, 2008



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Do you want to be like Billy or like Trent?

We now have two great examples to point at in the music industry on adapting to change.

On one end, we have Trent Reznor of Nine Inch Nails, who ditches his label, does his own production, marketing and sales, and takes a complete hands-on approach into creating his own artistic and financial destiny.

On the other end we have Billy Bragg who simply expects to make music without him or his company taking any initiative to do anything innovative, and then sit back and wait for others to pay him, and to blame others (companies who provide an opt-in service to help artists deliver content to fans and potential fans) for taking advantage of him. Music is not worth as much as it used to be. The days of being paid a premium for your music when it is not remarkable are long gone, as is automatic payment for any use of your music.

Bragg, here is a list of other distribution service companies (some of which have had less business year over year since 2000) that have “taken advantage” of you that should be giving you money even though you have done nothing to deserve it:

Trucking Companies
Every Monday, thousands of trucks across the country would deliver new CDs, records, and tapes to independent records stores, Tower Records, SamGoody, The Wherehouse, and Virgin Mega Stores (these are all old US record store chains). These trucking companies had a business model because at the other end of supply chain was you, the artist. The funny thing is that labels (or maybe the stores themselves) where the ones paying the trucking companies for the service, not the other way around. No profit sharing with artist here.

Pressing Plants
CD and vinyl pressing plants perform a service of putting artist music on a physical media so these trucks could deliver it to the stores. A labels artists would submit the artwork, a mastering studio would deliver the glass masters, acetate, or master tapes to these facilities. Of course, these are still around. They are serving artists and labels that have figures out how to make fans buy things they can’t get for free. No, pressing plants are not responsible for paying out royalties either.

Music Stores
Label’s marketing organizations sometimes had a hand in promoting music at the stores themselves, by sending posters and promo CDs to play, and then having a rep come and visit the store to make sure the store was using the material. Also, they may have allocated shelf space to specific releases. But is this something they can rely on today to help your sales? Of course not. Amazon and iTunes might have similar equivalent, paid sponsorship of artists. But it is in their bests interest to promote artists that sell, not the ones paying the most for “virtual shelf space” (as some physical music stores were relying on for most of their income at one point).

But are any of these companies in the distribution chain charged with promotion and payment of artists? No. This was the label’s responsibility. And today, it is increasingly the artist’s responsibility to either take charge by creating his or her own destiny, or make sure they keep a management team that is not pretending that things are the same as they were 10 years ago. Back then, certain services were bundled together. Today, they are all separated. The distribution channel is not responsible for paying you unless you make this explicit, which fewer are not in the business of doing (remember Caroline? I think they are/were in this business).

Check out Bragg’s site, he links to his iLike profile. Watch out, iLike, you will be the next free service to owe him money for promoting him, and then not taking proper responsibility for making him rich.

Social networking sites with music were originally for unsigned, independents artists. Since these became some of the only places to legally listen to music online (since the major labels were to timid to participate), these sites became destination sites for music. Then came the established artists with their old-school expectations and mentalities who subtly wanted to hijack the attention established by the independents. Then the established artists cries foul for expecting the world to put the genie back in the bottle. I don’t think so.

Update 3/25/08:
Joe Weisenthal’s blog had a great thread going on that Billy Bragg himself was participating in. Well, it was great in that Joe, Techdirt’s Mike Masnick, Blaise Alleyne, Thomas Hawk, Matt Mason, and some others had the opportunity to debate the issue of the moral obligation Bebo did or did not have to pay artists. Comment were turned off. Temporary problem with the blog I guess, thanks for letting me know, Blaise.

Some argue that artists should be paid for their work, but offer no solution. Others say that the royalty organizations and/or the US Congress or the labels should have created compulsory licenses for such sites so they can pay artists. Speaking of pay for plays, I participated in the old mp3.com 10 years ago and it was a joke. I say take the bull by the horns like Trent, and just make it happen for yourself.



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Mahalo and 37 Signals: Apples and Oranges

I am taking issue with the way Stilgherrian has characterized the working style of Jason Calacanis by comparing Mahalo to 37 Signals. Yes, they are both startups, and they are both in the “web 2.0″ space, but are very different companies with very different goals.

Mahalo is venture funded. His VCs are expecting multiple returns their investment. Jason probably has a limited time and space to show investors that this project has legs. Mahalo is about cranking content on recent events, and making them rank high in search engines to generate ad revenue. Working in this type of environment is not for everyone. But for a lot of people, working at Mahalo is a great opportunity. Just think of the people who worked for him in the past who have all gone on to do great things like Om Malik, Rafat Ali, and Peter Rojas. I know Sean personally and he is happy there. There are a lot of options in the future for some of the people working there, and their time with Mahalo is worth the investment to them. It probably is not to most of the people criticizing Jason’s advice in his post, but they don’t matter, they just want page views themselves.

37 Signals on the other hand is not as young, and there is no pressure on them to grow exponentially as there is with Mahalo (Jeff Bezos has invested in 37 Signals, but if he started making any demands, Fried and Hansson would definitely hand him his money back). They have designed the company around their own happiness, and not much else. They designed Ruby on Rails to make developers happy to code. They have designed Basecamp, Backpack, and Highrise to satisfy the right customers, the ones whos’ needs are being met with good enough features. They are able to say “f*** you” to their critics’ faces (you know you have “made it” when you can do this, seriously, am I right?).  37 Signals puts all design, features, and business strategy decisions through this filter: will it make me less happy or less free? If the answer is no, they don’t do it. This means saying no to new features, no to customizations, no to monster growth. They piss off investors by saying no to their money. They can afford to loose customers with demands that are too high. They are, in Tim Ferriss‘s words “the new rich.” They have options and freedom. And not just anyone can work for them. They can afford luxuries. Great programmers are not commodities.

Could Calacanis design a company this way? I don’t know about that. That is not what got him where he is today. He is a content guy by choice, becuase that is what he loves. Content always needs to be written and updated, and this is a commodity today, especially with so many newspapers laying people off today. Adhering to a business design philosophy around happiness, and not chasing after competitors or stories is the choice 37 Signals has made becuase they love great apps and great code.

The point: when you have to please investors in the short term, you probably cannot design your business life around total happiness, but happiness (and experience) can still happen despite the imperfect lifestyle design.

Update: Sean Percival, the happy employee at Mahalo weighs in.

PS,
Jason, please hire me.

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